A medical practice manager supervises a healthcare facility enabling it to carry out its daily work and business effectively. Also known as healthcare executives or healthcare administrators, the medical practice manager contrives, guides, organizes, and monitors all services provided in clinic centers. She assures the efficiency and stability of the medical office operation. A medical practice manager should also be able to handle the business end of a medical practice.
Most medical practice managers are assigned to a particular department while some handle maintenance for an entire facility.
Duties and Responsibilities
The responsibilities of a medical practice manager can vary according to the type of medical practice he or she is involved in, the size of the medical practice, and the management structure.
Generally, medical practice managers are in charge of supervising all office staff including the secretary, receptionist, and medical biller. They provide staffing, and ensure the facility’s superior customer service. Medical practice managers also perform several human resources functions, which include hiring, training, supervising, and evaluating the medical office staff.
Medical practice managers have a background in all aspects of medical office operations such as billing, coding and collections, appointment scheduling, and maintenance of medical records. They prepare bank deposits, develop reports of income and expenditures.
It is the medical practice managers that ensure the cleanliness and maintenance of the facilities. They also formulate and implement policies, objectives and processes for their respective medical sections. Ensuring proper functions of the procedure, improvement of services, generating financial and other records, and coordinating work between department managers are also handled by medical practice managers.
In big hospitals, medical practice managers handle and supervise several office assistant administrators. They assist in activities related to patient care and surgical operation procedures. Medical practice managers also help doctors perform various therapies, check and maintain medical records, and educate patients on living a healthier life.
Education and Skills
Requirements for applicants in this position vary on the type and size of the medical office. Most employers would require a bachelor’s degree in health services administration or any related course. An associate degree in health administration or business management can also be a good start to be in the field.
Aspiring medical practice managers should be extremely efficient, organized, and resourceful. A candidate should be flexible and able to function in a fast-paced environment. He should have great interpersonal skills in order to effectively deal with many personalities. Strong decision making skills, excellent communication skills, and attention to detail are also important traits that an aspiring medical practice manager should posses.
Work Conditions and Salary
A medical practice manager works during normal business hours. However, some facilities employ managers for the early evening shift or during the weekends to accommodate patients.
The average annual salary of a medical practice manager is around $62,000. However, it depends on the person’s education and experience. The type of practice, size of practice, and geographical location can also affect the medical practice manager’s wage. It can also vary to the department he is working with.*
*According to the BLS, http://www.bls.gov/oco/