The world is made up of all different kinds of people. Some love to travel, while others feel safer staying close to home. Some people work with their hands in blue collar jobs, and others couldn't imagine setting foot outside of an office. Have you ever noticed that some people are just born leaders or speakers, while others seem far more comfortable behind the scenes?
Four Jobs That Don't Require You To Work In Customer Service
Personality types determine far more for than just whether you have a quiet or outgoing demeanor. It also influences what career or jobs you are best suited to. If you don't like speaking in front of a group of people, teaching isn't going to be a good fit. On the flip side, teachers wouldn't necessarily make the best office managers.
If you're someone who doesn't enjoy talking to people, you aren't alone. Introverts, in general, do not enjoy engaging in random, constant chatter like their extrovert counterparts do. Therefore, someone who prefers to work quietly and independently should not apply for jobs that require constant face-to-face interaction. What follows are four non-customer service jobs for people who don't want to deal too much with the public.
Transcriptionists provide vital services throughout the business and medical fields. It used to be that doctors and lawyers would talk into a mini-cassette recorder and hand off the finished product to an in-house secretary or administrative assistant to type. As with everything else, the transcription industry has evolved.
The use of digital recordings has revolutionized the industry. No longer do you have to have someone sitting outside your office typing what you say. Now you can send that recording out across the world and have it back in your inbox within a matter of hours.
Online transcription companies offer a variety of services and are almost always hiring. Working as a transcriptionist typically requires a typing speed of 70 words per minute with 90-percent accuracy. If you have specialized experience in the legal or medical field, you have a leg up.
These two specialties make up a vast client base for transcription services. If you don't have experience in these fields, you aren't out of the game. With all that digital recording offers, general transcriptionists are in demand to type things like podcasts, board meetings, construction foreman notes, and the like.
Aside from the typing requirements, most companies don't require anything other than a resume showing your education and work experience. Some have short tests, which ask you to transcribe an audio sample. The best part is many companies don't even require you to interview.
Your credentials and your skills speak for themselves. After you get hired, you will have to go through a training process. After that, you are let loose to make money. You need to be able to listen, type and click submit.
One of the most significant needs in almost any profession is someone who can double check documents for grammatical and spelling errors. It is critical that correspondence, advertising, news releases, or anything written is re-read and double-checked for errors.
A misplaced comma or misspelled word can change the whole meaning of a sentence. Spell check can only take you so far. It just catches words that are misspelled, not misused. The wrong use of "there/their/they're" can make your documents appear shoddy.
A proofreader is a person who finds mistakes the writer overlooks. It is difficult to proofread something you've written since you've been looking at it for a while. Someone who has no vested interest in the piece is better able to find the errors.
For instance, this article may be riddled with typos the author cannot easily spot. A proofreader, however, will help ensure that everything flows well and makes sense for you, the reader, to enjoy.
There are a few variations to a proofreader. You can just point out mistakes, or you can also fix them. Performing both functions falls more under the category of editing. When some companies are looking for proofreaders, they are also expecting you to edit the text. Proofreading, like transcription, can be done electronically over the internet.
The beauty of being a proofreader is you usually don't have to deal with the public at large. If you are seeking a job as a proofreader, you will have to be able to pass a grammar exam and a sample article. There are classes you can also take to help you further a career in proofreading.
If you enjoy writing, there are many routes you can take that will free you from customer service-related careers:
Content writer: A content writer creates articles for websites. Many times the subjects are provided along with a word count. It is your job to do a little bit of research and put together something that gets published under the company's name. You don't usually get credit for these articles in the form of name association; however, you do get paid.
SEO writer: When companies want to drive business to their websites, they call upon search engine optimization or SEO creators. These are usually short articles or blurbs that contain specific keywords. When someone goes online and types those keywords in a search engine, the article will come up as one of the results. The person then clicks on the article and is brought to the company's website.
Social media posts: Companies need help creating content for their social media accounts as well. A social media contributor creates posts specifically designed to show up on a company's social media account. If a mattress company needs a social media post reviewing July 4th sales, then they will engage the services of a social media writer to do so.
Blogger: A blogger can create content for other websites or just their own. Bloggers make money when they have advertisers or sponsors that link to their pages. Most blogs have a theme and tone that need to be kept in mind.
A freelancer produces a product, usually something artistic, and gets paid upon submission. There is no salary or by-the-hour rate most of the time for a freelancer. You may have contracts with companies that set forth the scope of your employment, but you aren't considered an actual employee of the company.
A contract employee also means companies don't typically have to take out taxes or Social Security from your check. Instead, it falls on you to make good with the IRS.
Working as a freelancer opens you up to living a more independent life in quite a few ways. Depending on what type of work you do, you may be able to work from anywhere. If you want to hang out at the library and do some writing or take pictures of the horse farm next door to your house, you can set your own schedule.
In this way, you are also in control of your income, as the more you work, the more you get paid. Freelancing is a great job that has minimal contact with customers, as these days most of your interaction can be done online.
Start Your Own Business
You love these options and the freedom they afford, but you believe you are worth more than some of these companies are willing to pay. If you have a bankable set of skills, you can start your own business. The best part: You can do it entirely online. For example, if you have experience working as a transcriptionist, there is no need for you to keep working for a third-party except that they do the legwork of sending you work.
Opening your own transcription company will cut out that middle-man, but it will force you to do some interacting to drive business to you. You can probably accomplish most of your advertising efforts online. Maybe you know a realtor who would be willing to recommend you to title companies and law offices he or she works with. One or two clients who provide you consistent work may be all you need to get you the job you really enjoy.
Job Seeker Beware
Something important to keep in mind when searching online for a job is this: Any legitimate company will not force you to pay anything to apply or work for them. If you come across a position that seems to be a great fit, however, they want you to pay a $50 application fee, forget about it.
Never pay to work for someone else. Before you go out and spend money on specialized equipment that a company tells you is required, do some research and see if it's legitimate.
In this technological age, there are so many options for finding non-customer service jobs. If you are someone who possesses the skills to be a writer, proofreader, transcriptionist or freelancer, then there are jobs out there waiting to be done. All you need to do is spend some time looking for them.
Most of the positions listed above can be done at home with the skills and equipment you already have. It's really a win-win situation all around. A company needs your skillset, and you need a nice, quiet place to work in solitude and serenity. Win one for the introverts!